How to Ship Your Necklace to Us

There are many reasons you may want to send your necklace to Add-A-Pearl. Whether you’re ready to add pearls, restoring an heirloom, or giving your necklace a little well-deserved attention, we’re honored to help.

Please complete the Shipping Form & enclose it in the package you send to us.

Our address is:

Here's when to send your necklace to us:

1. You're Ready to Add Pearls

Whether you're continuing a tradition or commemorating a milestone, send us your necklace when you're ready to add pearls. You can purchase pearls directly from our website and choose to have them held on file or immediately added to your necklace. When you're ready, we'll take care of the rest.

2. Your Necklace Needs a Little TLC

Necklaces that are worn frequently may need occasional repair or maintenance. Common reasons to send your necklace to us include:

• A broken necklace that needs restringing
• A worn or broken clasp
• An upgrade to a new clasp or the addition of a charm

We use fine silk thread with knots between each pearl to preserve their beauty and prevent damage. Over time, silk can stretch or weaken. If you notice spacing between knots or fraying, it may be time for a refresh.

3. You Want to Gift or Restore a Necklace

If you have a meaningful necklace that you’d like to restore and gift to someone special, we’ll help you bring it back to life. We handle heirloom pieces with the utmost care and attention.

Our Shipping Process is Simple

To send us your necklace, complete our Shipping Form and include it with your package. If you don’t have access to a printer, simply write the required information on a piece of paper. Be sure to include your name, contact information, and a description of what you'd like done.

Once we receive your necklace, our team will contact you with any questions and provide updates on your order.

Have questions before you ship? We’re here to help. Call us at 855.392.6640 or email inquiry@addapearl.com.